Refunds and Returns Policy
Refunds and Returns Policy
Thank you for shopping with GS Kingdom Prints. We strive to ensure your satisfaction with every purchase. Please read our Refunds and Returns Policy to understand the guidelines for returning items.
1. Eligibility for Returns:
- We accept returns within 30 days of the date of delivery.
- To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
2. Initiating a Return:
- To initiate a return, please contact our customer support team at support@gskingdomprints.com with your order number and details of the item you wish to return.
3. Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 5 business days.
4. Exchanges:
- We currently do not offer direct exchanges. If you need a different size or item, please return the original item and place a new order.
5. Return Shipping:
- Customers are responsible for return shipping costs, unless the return is due to a mistake on our part or a defective item.
6. Defective or Incorrect Items:
- If you receive a defective or incorrect item, please contact us immediately at support@gskingdomprints.com to arrange for a replacement or refund.
7. Cancellations:
- Orders can be cancelled within 10 minutes of purchase. Once the order is processed, it cannot be cancelled.
8. Contact Us:
For any questions or concerns regarding returns and refunds, please contact our customer support team:
- Email: support@gskingdomprints.com
9. Changes to the Policy:
We reserve the right to update our Refunds and Returns Policy. Any changes will be posted on this page, and the effective date will be revised accordingly. Please check this page regularly for updates.
Thank you for choosing GS Kingdom Prints. We appreciate your understanding and cooperation regarding our Refunds and Returns Policy.